Privacy Policy

1. Introduction

Welcome to TRAPHOVEN. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website traphoven.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, phone number, message)
• Submit song suggestions (your name and song preferences)
• Purchase tickets through our third-party ticketing partners
• Subscribe to our newsletter or promotional communications

3. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

We use Vercel Analytics to collect anonymous usage data to improve our website performance and user experience.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact requests
• Process and manage song suggestions for our events
• Send you information about upcoming events (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Protect against fraudulent or unauthorized activity

5. Third-Party Services

We use the following third-party services that may collect information:

• Supabase: For storing contact form submissions and song suggestions
• Spotify API: For song search functionality (no personal data is shared with Spotify)
• Vercel Analytics: For anonymous website usage statistics
• Resend: For sending email notifications
• WeeZtix: For ticket sales (subject to their own privacy policy)

We encourage you to review the privacy policies of these third-party services.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Contact form submissions and song suggestions are retained indefinitely unless you request deletion.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to processing of your personal data

To exercise any of these rights, please contact us using the information provided below.

9. Cookies

Our website uses essential cookies necessary for the website to function properly. We do not use tracking cookies for advertising purposes. By using our website, you consent to the use of essential cookies.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or comments about this privacy policy, or if you would like to exercise your privacy rights, please contact us at: